Because we’re aways looking to provide the best possible service to our customers, we’ve received certification for a number of qualifications, while working with several major organisations to help us provide an even better level of service.
On this page, we’ve put together some information about some of the organisations we’re part of and the certification that we’ve achieved.
If there’s an area you’d like to know more about, don’t hesitate to give us a call at 0345 145 1234.
ISO 9001/ 27001 Certification
ISO certification is an assurance that businesses can deliver reliable and trustworthy performance for their customers. We’ve achieved ISO certification in two areas:
ISO 9001: Certifies that we have a working and effective quality management system, which ensures that all of our customers get a consistently great level of service.
ISO 27001: Certifies that we’re able to keep the data of our customers stored securely at all times - a fundamentally important qualification for ISPs.
Cyber Essentials Certified
Cyber Essentials is a government-backed scheme designed to ensure to improve company safety against cyber attacks, an increasingly important area in the modern day.
We’re fully Cyber Security certified, demonstrating our commitment to security and safety.
We also do some work outside the Cyber Essentials qualification to help other organisations improve their level of safety. We’ve hosted several meetings for our local cybersecurity cluster, while our exa.foundation helps schools improve their approach to cybersecurity.
We’re a member of several major domain registrars, allowing us to provide a wide range of top level domains for those registering domains with us.
As a member of Nominet, we’re able to offer our customers .uk domains.
We’re also a premier partner of Network Solutions, an international registrar, which allows us to offer an even wider selection of TLDs.
ISPA Membership and Awards
We are members of ISPA, the UK’s trade association for ISPs. Working to link together those providing Internet services in the UK, ISPA improves the state of the industry, benefitting both ISPs and customers.
Every year, ISPA hosts the ISPA Awards, a prestigious ceremony designed to celebrate the standout ISPs and organisations involved in the industry.
We’ve been nominated for, or won, at least one ISPA Award every year since 2005, a distinction we’re particularly proud of.
The Internet Watch Foundation is a particularly important organisation, working to stop the online spread of child sexual abuse imagery, and have had a major impact, getting rid of a truly vast amount of pages and content.
While the organisation’s achieved a huge amount, their mission is far from over, particularly with the growth of anonymous exchanges enabled by cryptocurrencies.
We’re proud to be members of the IWF, and fully support the vital work they do to improve the situation as much as possible.
Founding Members of IXLeeds
One of three Internet exchange operators in the UK, IXLeeds are the only of these operators based outside of London.
Working to promote regional cooperation between network operators and to offer a range of useful services, IXLeeds helps improve the state of Internet services across the UK.
We were one of the founding members of IXLeeds, and continue to fully support the organisation’s work.
LINX, the London Internet Exchange, is a vital organisation for UK ISPs, helping coordinate members to improve the state of the Internet industry.
Providing services like peering as well as full representation for its members, LINX benefits businesses and consumers.
Exa is a full member of LINX, while our technical director, Thomas Mangin, currently serves on the LINX Council, helping to guide and develop policy for the organisation.
BESA, the British Educational Suppliers Association, brings together companies that supply various services to schools.
Designed to give schools a single point of contact to find suppliers for everything from Internet services like those that we provide to equipment, resources and more.
We’re proud to be a member of BESA, and have been working with the organisation for years.
Find out more about Exa Networks
Exa Networks is a leading independent Internet Service Provider with a focus on delivering powerful, flexible services to businesses and schools at a fair price, all backed up with ISPA Award-winning customer service.
We’re one of the only ISPs to specialise in providing bespoke Internet service packages, working to provide packages to a diverse range of organisations, covering everything from major services like Internet connectivity and VoIP to lesser-known options requested by our customers.
On this website, you’ll find information about the major services that we provide - but don’t hesitate to get in touch with our team at 0345 145 1234 to find out more about any service you’re interested in!